Legal
Refund Policy
How refunds work for one-time websites, subscriptions and add-ons.
Template, not legal advice. This placeholder must be reviewed and completed by a qualified attorney before launch. Bracketed text needs your input.
Effective date: [Month Day, Year]
One-time websites
[Example: A deposit is due at kickoff. If you cancel before design begins, the deposit is refundable minus [X]%. After the first design is delivered, payments for completed milestones are non-refundable.]
Monthly plans
[Example: Monthly fees are non-refundable for the current billing period. Cancel anytime to stop future charges.]
Add-ons
[Example: One-time add-ons are refundable only if work hasn't started.]
Third-party costs
Domain registrations, ad spend, messaging fees and third-party licenses are non-refundable.
How to request
Email hello@example.com with your account and order details.
Contact
Questions? Email hello@example.com.